Strategic Account Director

Wyndham Hotels and Resorts, Inc.; New York (NY); Remote; USD 70,000 - 130,000; Full time

Job summary

An established industry player is seeking a Strategic Account Director to enhance relationships and drive business growth in the extended-stay segment. This role involves executing strategic account plans, engaging with key partners, and leveraging Wyndham's strengths to create win-win solutions. The ideal candidate will be a motivated self-starter with deep sales experience, particularly in Third Party travel dynamics. Join a company that values inclusivity and offers exceptional growth opportunities through training and mentorship. This is a chance to make a significant impact in a leading hospitality organization committed to making travel possible for everyone.

Benefits

Competitive salary

Career development opportunities

Flexible work environment

Team member appreciation days

Health and wellness programs

Qualifications

• Minimum 6 years of experience with at least 3 years in sales.
• Experience managing a $25M+ quota target.

Responsibilities

• Develop and execute strategic account plans for key Third Party accounts.
• Engage in customer-facing activities to strengthen relationships.

Skills

Solution Selling

Business Acumen

Technical Acumen

Salesforce.com

CVENT

Microsoft Office

Consultative Selling

Education

Bachelor's Degree

Relevant Sales Certifications

Tools

Salesforce.com

CVENT

Microsoft Office

Job description

Property Name: Remote in the United States

Wyndham Hotels & Resorts is now seeking a Strategic Account Director to join our team.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusivity, caring, and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities, and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility, and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity, and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

Successful Third Party seller responsible for developing relationships and driving extended-stay business with Third Party accounts that aggregate demand for the extended-stay segment. Motivated self-starter able to drive day-to-day sales activity for a portfolio of accounts. Primary responsibilities will include planning and execution of sales strategies leading to higher consideration and win rates, leveraging the multi-tier model that exists across Third Parties and existing Wyndham customer accounts. An effective Third Party Sales Director is driven to hunt for business, build new relationships, and drive growth across the account base within their dedicated accounts. Sellers are expected to be creative and continuously bring new win-win ideas to drive mutual growth with their assigned Third Party accounts.

What you'll do

• Develop and execute strategic account plans for key Third Party accounts. This includes setting specific time-bound business goals, identifying potential areas of opportunity, and developing an action plan to drive sales activity.
• Engage in customer-facing activities such as annual partner meetings and conferences to strengthen relationships.
• Contribute to increasing managed accounts within the industry.
• Understand the Third-Party sales model in addition to Wyndham's chain scales, properties, and quality levels to ensure end customer/property fit.
• Partner with Sales Operations, Sales Development, Sales Specialists, and Marketing as required to drive sales execution.
• Proactively work with Wyndham Corporate account teams to plan and help increase Third Party sales volume within existing Wyndham customers.

Customer Enablement:

• Actively measure customer performance against stated goals and objectives.
• Serve as point of contact for managing the day-to-day needs of key Third Party customers in partnership with internal Wyndham teams.

You'll be successful if you have

Solution Selling:

• Expert understanding of Wyndham strengths and offerings; ability to articulate the vision from customer perspective.
• High ability to sell value and align and motivate internal and Third-Party teams to drive win-win solutions.
• A self-starter, exhibiting initiative, confidence, professionalism, and good judgement; results oriented.

Business Acumen:

• Familiarity and knowledge of Third-Party group travel dynamics; understanding of assigned accounts’ strategic business model.
• Ability to review market conditions and advise customers of potential opportunities to drive business growth.
• Analytical skills to understand reports and trends.
• Understanding of metrics and goals and how to create reporting to gauge success of projects.

Technical Acumen:

• Broad knowledge of hospitality and Third-Party industry trends.
• Ability to effectively lead complex sales cycles end-to-end.
• Strong technical skills including the usage of Salesforce.com, CVENT, and Microsoft Office.

Required Qualifications/Experience

• Minimum 6 years previous working experience, including at least 3 years of sales experience.
• Experience handling a $25M+ quota target.
• Consultative selling skills.
• Deep sales experience with a focus in one or more of the following sub-segments: Third Party travel relating to extended-stay healthcare, catastrophic and insurance.
• Experience creating account plans and sales forecasting.

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai, and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn, and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility, and core values of Integrity, Accountability, Inclusivity, Caring, and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Employment Status: Full-time

What we expect from you

You will play an important part in our mission to make travel possible for all by:

∙ Being responsive, respectful, and delivering great experiences to our guests, partners, and communities.

∙ Fostering an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

∙ Bringing your best every day and striving to exceed expectations in all you do.

What you can expect from us

With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:

∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities, and educational support.

∙ Competitive salary and benefits.

∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.