Strategic Account Coordinator

The CCS Companies; Norwood (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

The CCS Companies in Norwood, MA is seeking an Account Coordinator to handle day-to-day client service, project tracking, and account issue resolution. You will collaborate with internal teams to deliver on client expectations and prepare presentations.

Responsibilities include supporting reporting, generating PowerPoint decks, maintaining client documentation, and ensuring adherence to applicable regulations.

Qualifications

• 1 year of client service or call center experience preferred.
• Strong written and verbal communication abilities.
• Basic math and data handling skills.

Responsibilities

• Provide day-to-day client service and issue resolution.
• Prepare PowerPoint presentations and client reports.
• Assist in maintaining client partnerships and tracking projects.
• Produce Excel reports detailing placements and balances.

Skills

Interpersonal skills

Verbal communication

Customer service

Phone etiquette

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

The CCS Companies in Norwood, MA is seeking an Account Coordinator to handle day-to-day client service, project tracking, and account issue resolution. You will collaborate with internal teams to deliver on client expectations and prepare presentations.

Responsibilities include supporting reporting, generating PowerPoint decks, maintaining client documentation, and ensuring adherence to applicable regulations.