Storm Water Permitting & Land Development Assistant

City of Charlotte; Town of Charlotte (NY); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Benefits package

Drug-free workplace

Equal Opportunity Employer

Job summary

The City of Charlotte's Storm Water Services Department is seeking an administrative professional to support the Land Development and Erosion Control teams with permitting tasks and customer assistance. You will review documents, coordinate with staff, and serve as a primary contact for permit holds, while ensuring accuracy and timely processing in a fast-paced municipal environment.

Strong Microsoft Office skills and familiarity with Accela systems are valued; a high school diploma or associate

Qualifications

• High school graduate or equivalent with at least one year of work experience.
• Associate’s degree is required.
• Familiarity with land development and/or building permitting.
• Experience with Accela permitting system.
• Ability to interpret construction plans.

Responsibilities

• Assist the engineering and erosion control teams with administrative support for permitting and regulatory field operations.
• Review and process close-out documents for residential development projects and other admin forms, reports, and supporting documentation.
• Serve as primary contact for Storm Water building permit hold releases.
• Coordinate customer service requests and track case activity.
• Prepare, process, and distribute regulatory correspondence, including certified mail and enforcement notices.
• Schedule preconstruction meetings and coordinate calendars with customers and staff.
• Process administrative forms, reports, and case files, and maintain documents in accordance with record retention requirements.
• Perform all other duties as assigned.

Skills

Customer service

Communication

Microsoft Office

Accela system

Education

Associate degree

High school diploma

Tools

Accela permitting system

Job description

The City of Charlotte's Storm Water Services Department is seeking an administrative professional to support the Land Development and Erosion Control teams with permitting tasks and customer assistance. You will review documents, coordinate with staff, and serve as a primary contact for permit holds, while ensuring accuracy and timely processing in a fast-paced municipal environment.

Strong Microsoft Office skills and familiarity with Accela systems are valued; a high school diploma or associate