Storm Water Permitting & Admin Assistant

Charlotte, North Carolina; Charlotte, Northern (NC, KY); Hybrid; USD 39,000 - 56,000; Full time

Benefits offered by this job

Comprehensive benefits package

Drug-free workplace

Job summary

The City of Charlotte is seeking an Administrative Assistant to support the Storm Water Services Land Development Section. The role focuses on permitting tasks, customer assistance, and processing documentation to help move land development projects through review and approvals.

Ideal candidates have a high school diploma or equivalent (Associate’s preferred) and strong organization, communication, and MS Office skills.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Strong written and verbal communication; excellent customer service.
• Proficiency with MS Office and ability to learn Accela systems.
• Highly organized with ability to manage multiple tasks.

Responsibilities

• Provide administrative support for permitting and regulatory operations.
• Review and process land development documents and filings.
• Serve as primary contact for permit hold releases and inquiries.
• Coordinate with customers and staff; track case activity.
• Prepare and distribute regulatory correspondence and notices.
• Schedule meetings and maintain records with accuracy.

Skills

Effective communication

Interpersonal skills

Customer service

Time management

Organization

Ability to learn Accela

Education

High School Graduate or equivalent

Associate’s degree

Tools

Microsoft Office Suite

Accela permitting system

Job description

The City of Charlotte is seeking an Administrative Assistant to support the Storm Water Services Land Development Section. The role focuses on permitting tasks, customer assistance, and processing documentation to help move land development projects through review and approvals.

Ideal candidates have a high school diploma or equivalent (Associate’s preferred) and strong organization, communication, and MS Office skills.