Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our Mission.
Job Description:
Click the link(s) below to see each position's full job description:
- Sales Team Member Positions:
- Outdoor Enthusiast
- Sales Team Member Apparel
- Sales Team Member Fishing and Hunting
- Sales Team Member Footwear
- Sales Team Member Sports
- Store Cashier
- Logistics/Merchandising/Operations Positions:
- Asset Protection Team Member
- Custodian
- Inventory Control Team Member
- Merchandising Team Member
- Receiving Team Member
Education:
- High school diploma or GED preferred.
- Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).
Work Experiences:
- Previous related work experience preferred.
- Operating POS equipment, symbol, and telephone preferred (Cashier only).
- In-direct support of people and processes to drive operational excellence and sales targets (Cashier only).
- 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
- CPR and First Responder certification is a plus (Asset Protection Team Member only).
- Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).
Skills:
- Excellent customer service orientation.
- Ability to connect, build rapport, and engage with customers, including bilingual skills as a plus.
- Effective problem solving and communication skills.
- Ability to manage multiple tasks with organizational skills and attention to detail.
- Ability to read, interpret, and follow safety and operational documents.
- Proficiency with basic math and applying instructions.
- Operate and coach others on POS equipment, symbol, and telephone (Cashier only).
- Write routine reports and correspondence (Cashier only).
- Knowledge of inventory software and order processing systems (Cashier only).
- Passionate about outdoor hobbies like fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
- Meet federal and state requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
- Must qualify for FOID card (Illinois only) (Fishing and Hunting Sales Team Member only).
- Use of basic hand tools and cleaning equipment.
- Provide prompt, friendly customer service.
- Knowledge of emergency response procedures.
- Strong situational awareness and observation skills.
Responsibilities:
See detailed job descriptions for each position.
Physical Requirements & Attendance:
- Flexible schedules, including nights, weekends, and holidays.
- Adequate hearing and vision to perform duties.
- Adherence to work hours, policies, and rules.
- Walking, reaching, talking frequently; sitting, climbing, and other physical activities occasionally.
- Lift up to 10 pounds constantly; up to 60 pounds occasionally.
- Stand, handle, and perform repetitive motions regularly.
- Vision abilities include close, distance, peripheral, and depth perception.
Part-time position.
Equal Employment Opportunity:
Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.