Store Team Member

Academy Sports + Outdoors; Jonesboro (AR); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team at a leading retail company dedicated to enhancing the outdoor experience for everyone. In this engaging role, you will provide exceptional customer service, assist with product navigation, and contribute to store profitability. With a focus on teamwork and individual growth, you will thrive in a supportive environment that values commitment and hard work. This part-time position offers flexibility and the chance to connect with fellow outdoor enthusiasts while making a positive impact on customer experiences.

Qualifications

• Previous related work experience preferred.
• 4+ years of outdoor hobbies and skills preferred.

Responsibilities

• Ensure fast, friendly service and customer satisfaction.
• Assist customers in navigating product ranges.

Skills

Excellent customer service skills

Effective problem solving

Organizational skills

Ability to connect with customers

Knowledge of inventory software

Bilingual skills

Passion for outdoor hobbies

Education

High school diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS equipment

Basic tools and equipment

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are essential to customer service in any Academy store. They are responsible for ensuring fast, friendly service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier
• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Supporting people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers; bilingual skills a plus.
• Effective problem solving and communication.
• Organizational skills and attention to detail.
• Ability to interpret safety and operational documents.
• Proficiency with basic math and following instructions.
• Operate POS, symbol, and phone (Cashier only).
• Write reports and correspondence (Cashier only).
• Knowledge of inventory software (Cashier only).
• Passion for outdoor hobbies and skills, such as fishing, hunting, shooting, camping (Outdoor Enthusiast only).
• Meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Use basic tools and equipment.
• Provide friendly customer service.
• Understand emergency procedures.
• Strong situational awareness.

Responsibilities:

See detailed job descriptions via provided links.

Physical Requirements & Attendance:

• Flexible schedule including nights, weekends, and holidays.
• Good hearing and vision.
• Adherence to work hours, policies, and rules.
• Walking, reaching, talking, sitting, climbing, balancing, stooping, kneeling, crouching, pushing, pulling as needed.
• Lifting up to 10 pounds constantly, up to 60 pounds occasionally.
• Standing, handling, and repetitive motions.
• Vision abilities include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.