Store Team Member

Academy Sports + Outdoors; Houma (LA); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Teammitglieder, die die Leidenschaft für Sport und Outdoor-Aktivitäten teilen. In dieser Rolle sind Sie für den Kundenservice verantwortlich und helfen den Kunden, das umfangreiche Produktangebot zu erkunden. Bei der Arbeit in einem dynamischen Umfeld haben Sie die Möglichkeit, Ihre Fähigkeiten im Kundenservice zu entwickeln und gleichzeitig zur Profitabilität des Unternehmens beizutragen. Wenn Sie eine Begeisterung für Sport und Outdoor haben, ist dies die perfekte Gelegenheit, um Teil eines großartigen Teams zu werden.

Qualifications

• Bevorzugte Erfahrung im Kundenservice und im Umgang mit POS-Systemen.
• Outdoor-Enthusiasten sollten über 4+ Jahre Erfahrung in Outdoor-Aktivitäten verfügen.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservices.
• Unterstützung bei der Navigation durch das Produktangebot.

Skills

Kundenservice

Kommunikationsfähigkeiten

Problembehebung

Organisation

Mathematische Grundkenntnisse

Kenntnisse in POS-Systemen

Outdoor-Hobbys

Bilingualität

Education

High School Diploma oder GED

Associates oder Bachelor in Kriminaljustiz

Tools

POS-Geräte

Inventarsoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our Mission.

Job Description:

Click the link(s) below to see each position's full job description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Experience operating POS equipment, symbol, and telephone preferred (Cashier only).
• Experience supporting people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect, build rapport, and engage with customers, especially those interested in sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with organization and attention to detail.
• Ability to read and follow safety rules, instructions, and manuals.
• Proficiency in basic math and understanding instructions in various formats.
• Operate POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passionate about outdoor hobbies and skills such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Refer to the full job description for detailed responsibilities.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, and rules.
• Ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, pull, lift, and handle objects as specified.
• Specific vision abilities required include close, distance, peripheral, depth perception, and focus adjustment.

Part-time positions available.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.