Store Team Member

Academy Sports + Outdoors; Chattanooga (TN); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company dedicated to enhancing everyone's experience in sports and outdoor activities. As a Store Team Member, you'll play a crucial role in delivering exceptional customer service and ensuring satisfaction. Your contributions will directly impact store profitability and customer loyalty. This part-time position offers an opportunity to engage with outdoor enthusiasts and provide them with the best shopping experience. If you're passionate about sports and enjoy working in a dynamic environment, this role is perfect for you.

Qualifications

• High school diploma or GED preferred for most positions.
• Associates or Bachelor's in Criminal Justice preferred for Asset Protection.

Responsibilities

• Ensure fast, friendly customer service.
• Assist customers in navigating product choices.

Skills

Excellent customer service skills

Effective problem-solving skills

Strong organizational skills

Ability to connect with customers

Proficiency in basic math

Knowledge of emergency procedures

Ability to interpret safety rules

Bilingual skills

Strong situational awareness

Education

High school diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS equipment

Inventory software

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the variety of choices Academy offers, and impacting customer satisfaction, store profitability, and our Mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Qualifications:

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experience:

• Previous related work experience preferred.
• Experience with POS equipment, symbol, and telephone preferred (Cashier only).
• Experience supporting operations to drive sales targets (Cashier only).
• 4+ years of personal outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers, bilingual skills a plus.
• Effective problem-solving and communication skills.
• Strong organizational skills and attention to detail.
• Ability to interpret safety rules, manuals, and procedures.
• Proficiency in basic math and understanding instructions.
• Operate and train others on POS equipment (Cashier only).
• Proficient in inventory software and order systems (Cashier only).
• Passionate about outdoor hobbies and skills (Outdoor Enthusiast only).
• Meet legal requirements for firearm sales (Fishing and Hunting Sales Team Member only).
• Use of basic tools and equipment.
• Provide friendly customer service.
• Knowledge of emergency procedures.
• Strong situational awareness.

Responsibilities:

Refer to detailed job descriptions for specific responsibilities.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision.
• Adhere to work hours, policies, and rules.
• Walking, reaching, talking, sitting, climbing, and other physical activities required.
• Lift up to 10 pounds frequently, up to 60 pounds occasionally.
• Stand, handle, and use fingers repetitively.
• Visual abilities include close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer, committed to diversity and inclusion, and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.