Store Team Member

Academy Sports + Outdoors; Wichita Falls (TX); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company that values hard work and commitment! As a Store Team Member, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for outdoor enthusiasts. Your responsibilities will include helping customers find the right products and maintaining store operations. This dynamic environment offers opportunities for growth and development, making it an exciting place for individuals passionate about sports and the outdoors. If you thrive in a fast-paced setting and enjoy engaging with customers, this role is perfect for you!

Qualifications

• High school diploma or GED preferred, associates or bachelor's in criminal justice for Asset Protection.
• Previous related work experience preferred, especially in customer service.

Responsibilities

• Provide excellent customer service and assist customers in navigating products.
• Ensure store profitability and customer satisfaction through effective service.

Skills

Customer Service Skills

Problem-Solving Skills

Organizational Skills

Bilingual Skills

Basic Math Proficiency

Situational Awareness

Education

High School Diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS Equipment

Inventory Software

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are essential to customer service in any Academy store. They are responsible for ensuring fast, friendly service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our Mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Experience operating POS equipment, symbol, and telephone preferred (Cashier only).
• Experience supporting people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of personal outdoor hobbies and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers, especially those interested in sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem-solving and communication skills.
• Ability to handle multiple tasks with strong organizational skills.
• Ability to read, interpret, and follow safety and operational documents.
• Proficiency with basic math and understanding of instructions.
• Operate and train others on POS equipment, symbol, and telephone (Cashier only).
• Ability to write routine reports and use inventory software (Cashier only).
• Passionate about outdoor hobbies like fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly service to customers and team members.
• Knowledge of emergency procedures.
• Strong situational awareness.

Responsibilities:

See detailed job descriptions for specific responsibilities.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision to perform job duties.
• Adherence to work hours, policies, and professional conduct.
• Physical ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, pull, lift (up to 60 pounds), and perform repetitive motions.
• Specific vision abilities required include close, distance, peripheral, and depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.