Assistant Store Manager

Staples; Town of Vestal (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous paid time off

401(k) with company match

Full medical, dental and vision insurance

Associate discounts on merchandise and services

Bonus plan eligible

Employee discounts

Job summary

A leading retail company in New York is seeking an Assistant Store Manager to drive sales and customer engagement while leading a high-performance team. The role includes managing store operations, achieving sales goals, and fostering customer relationships. Candidates should have 2+ years of experience managing teams in a retail environment. This position offers full-time hours and various employee benefits.

Qualifications

• 2+ years managing a sales team in a retail or services industry.
• Must be able to engage and speak to customers and understand their needs.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Strong communication, organization and planning with changing priorities.
• Ability to review results against goals and plan improvements.
• Ability to manage conflict in a constructive manner.
• Demonstrates honesty and integrity with customer and business data.
• Capable of working in a fast-paced, sometimes stressful environment.
• Ability to lift/move materials up to 50 lbs and stand/walk continuously.

Responsibilities

• Drive sales and customer engagement in the store.
• Develop a high-performing team focused on exceptional store experience.
• Achieve sales and service goals, profit margin, and store operations.
• Meet sales, service, profit, and store operation goals.
• Establish business cadence for sales readiness and merchandising opportunities.
• Delegate operational tasks with the GM and share ownership of store operations.
• Lead cost control and act as Floor Leader when needed.
• Support company initiatives and adapt to changes in responsibilities.

Skills

Managing a sales team

Customer engagement

Coaching and training

Strong communication

Conflict management

Conflict resolution

Honesty and integrity

Team coaching

Tools

POS systems

Job description

Join to apply for the Assistant Store Manager role at Staples

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customers’ needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

Benefits

• Full‑time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in‑store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more

Leadership Responsibilities

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high‑performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential Skills & Experience

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer‑centric, solutions‑based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning, and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10‑50 pound range, climb ladders, stand and walk continuously

Preferred Skills & Experience

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.

#MGT