Store Team Leader: Operations & Customer Experience

L.L.Bean; Ann Arbor (MI); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Benefits package

Market-based pay

Career growth

Job summary

L.L.Bean is opening a Briarwood Mall store in Ann Arbor, MI. We seek a Year-round/Full-time Store Team Leader of Operations to drive store performance and customer experience. You will lead, train, and coach associates while ensuring safe, efficient store operations and inventory management.

The role emphasizes leadership during peak periods, adherence to standards, and collaboration with the leadership team to deliver the legendary L.L.Bean customer experience in an outdoor lifestyle setting.

Qualifications

• Associates degree required; retail experience preferred.
• Minimum 2+ years in retail with leadership exposure.
• Strong customer service and communications skills.

Responsibilities

• Lead daily store operations and team activities.
• Manage inventory, stock, and replenishment processes.
• Drive sales through exceptional customer service and training.

Skills

Leadership

Customer service

Team training

Retail operations

Sales strategy

Education

Associates Degree

Tools

POS system

Word

Excel

Job description

L.L.Bean is opening a Briarwood Mall store in Ann Arbor, MI. We seek a Year-round/Full-time Store Team Leader of Operations to drive store performance and customer experience. You will lead, train, and coach associates while ensuring safe, efficient store operations and inventory management.

The role emphasizes leadership during peak periods, adherence to standards, and collaboration with the leadership team to deliver the legendary L.L.Bean customer experience in an outdoor lifestyle setting.