Store Team Leader - Merchandising & Operations

the LEGO Group; Bethesda (MD); On-site; Confidential; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Headspace wellbeing program

Colleague discount

Bonus scheme

Job summary

The LEGO Group is seeking a store supervisor in Bethesda, MD to support the ASM and SM with holiday and attendance planning, and to oversee Sales Associates during shifts. You will help maintain stockrooms, ensure proper money handling, and uphold merchandising standards in the shop floor layout.

This role emphasizes leadership, policy adherence, and collaboration with store leadership to deliver a positive customer experience and strong store performance.

Qualifications

• Assist the ASM and SM in maintaining holiday, attendance, and team scheduling
• Supervise Sales Associates during the shift and handle issues with support from the ASM and SM
• Ensure money handling procedures are followed by all Sales Associates
• Maintain a well-organized stockroom and ensure product merchandising and loss prevention targets are met
• Assist in achieving high standards of merchandise presentation according to store guidelines

Responsibilities

• Assist the ASM and SM in maintaining holiday, attendance, and team scheduling
• Effectively supervise Sales Associates during the shift, addressing issues per LEGO policies with ASM/SM support
• Complete orders for store and office supplies per guidelines and budgets
• Ensure money handling procedures are followed by all Sales Associates
• Maintain an organized stockroom and ensure products are merchandised and loss prevention targets are met
• Assist in achieving high standards of merchandise presentation per store guidelines

Job description

The LEGO Group is seeking a store supervisor in Bethesda, MD to support the ASM and SM with holiday and attendance planning, and to oversee Sales Associates during shifts. You will help maintain stockrooms, ensure proper money handling, and uphold merchandising standards in the shop floor layout.

This role emphasizes leadership, policy adherence, and collaboration with store leadership to deliver a positive customer experience and strong store performance.