Shift Lead — Store Operations & Merchandising

Lego Group; Glendale, Northern (CA, KY); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Family Care Leave

Insurances – life and disability

Wellbeing resources and programs

Colleague discount

Bonus – potential bonuses

Job summary

The LEGO Group in Glendale, CA is seeking a retail team member to support the ASM and SM in scheduling and store operations. You will supervise Sales Associates during shifts and ensure policies are followed.

You will handle stockroom organization, merchandise presentation, and collaboration with the team to meet loss prevention goals. The role offers a hybrid work arrangement with three days in the office.

Qualifications

• Responsibilities focus on shift supervision, policy adherence, and customer service.

Responsibilities

• Assists the ASM and SM in maintaining holiday, attendance, and team scheduling
• Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support
• Complete orders for store and office supplies in line with guidelines and operating budgets
• Ensures money handling procedures are followed by all Sales Associates
• Ensures a well-organized stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
• Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines

Job description

The LEGO Group in Glendale, CA is seeking a retail team member to support the ASM and SM in scheduling and store operations. You will supervise Sales Associates during shifts and ensure policies are followed.

You will handle stockroom organization, merchandise presentation, and collaboration with the team to meet loss prevention goals. The role offers a hybrid work arrangement with three days in the office.