Store Team Leader: Legendary Service & Visual Ownership

Tractor Supply; Big Bear Lake (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

Tractor Supply in California seeks a Team Leader to support store leadership, deliver Legendary Service, and coach Team Members on selling behaviors and operating standards. The role emphasizes ownership of Power Panels, Clipstrips, Endcaps, clothing recovery, and BOPIS/OMNI processes to meet store needs.

You will be expected to lead assigned Team Members during shifts, train and follow up on performance, and ensure safe, compliant operations while delivering an exceptional customer experience.

Qualifications

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Supervisory experience preferred.
• Must be at least 18 years of age and possess a valid driver’s license.
• Reading, writing, and counting abilities are necessary.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts including varied hours, nights, weekends, and overtime as needed.
• Deliver Legendary Service and coach Team Members for execution.
• Own Power Panel, Clipstrip, and Endcap execution and recovery.
• Support BOPIS/OMNI execution and customer handoffs as assigned.
• Lead Team Members during shifts with task delegation and safety in mind.
• Complete all required documentation accurately and timely.

Skills

Retail experience

Supervisory experience

Customer service

Flexible schedule

Education

High School Diploma or equivalent

Job description

Tractor Supply in California seeks a Team Leader to support store leadership, deliver Legendary Service, and coach Team Members on selling behaviors and operating standards. The role emphasizes ownership of Power Panels, Clipstrips, Endcaps, clothing recovery, and BOPIS/OMNI processes to meet store needs.

You will be expected to lead assigned Team Members during shifts, train and follow up on performance, and ensure safe, compliant operations while delivering an exceptional customer experience.