Keyholder/Team Lead

Alumni Hall Stores, LLC; Knoxville (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

Alumni Hall Stores, LLC is seeking a part-time Keyholder/Team Lead at our West Town Mall location in Knoxville, TN. The role focuses on opening/closing the store, leading a team of associates, achieving sales and engagement goals, and delivering outstanding customer experiences.

responsibilities include training staff, maintaining store standards, and coordinating with the Store Manager to ensure smooth day-to-day operations and asset protection.

Qualifications

• Must be 18 years or older.
• Retail experience is preferred.
• Ability to work a schedule including holidays, nights, and weekends.

Responsibilities

• Open and close the store and handle deposits.
• Lead, delegate, and follow-up with store associates.
• Collaborate with Store Manager and Assistant Manager on daily operations and sales goals.
• Assist in staff training on policies and procedures.
• Restock and replenish merchandise daily.
• Maintain a clean, organized, and inviting sales floor and stockroom.
• Provide excellent customer service and protect company assets.
• Process e-commerce orders as needed.

Skills

Open/Close duties

Team leadership

Customer service

Communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Keyholder/Team Lead

2- West Town Mall- Knoxville, TN, Knoxville, TN, US

2 days ago Requisition ID: 1195

Keyholder

Reports To: Store Manager and Assistant Store Manager

Supervises: Store Associates

Status: Part-Time

Responsibilities:

• Ability to open and close the store and handle deposits
• Ability to lead, delegate, and follow-up on store associates
• Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals as well as UPT, ADS, and E-Mail Capture goals
• Assist in the training of the staff on company policies and procedures
• Assist in daily merchandise replenishments
• Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and an organized stockroom
• Maintain a superior customer experience and provide excellent customer service to every customer
• Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets
• Ensure that all E-commerce orders are filled and processed in a timely manner per company standards (as needed)

Qualifications:

• Must be 18 years or older
• Previous retail experience is preferred
• Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends
• Strong verbal and communication skills

Disclaimer : This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.