Store Team Leader — Inspire Sales & Merchandising

LEGO Gruppe; Troy (MI); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

FamilyCareLeave

Life and Disability Insurance

Wellbeing resources

Colleague Discount

Bonus scheme

Hybrid work policy

3 days in office per week

Job summary

The LEGO Group is hiring a full-time Team Leader at Somerset Collection in Troy, MI. You will train the team to deliver outstanding customer service, product knowledge, and sales, while role-modeling LEGO Brand values.

Join a hybrid role with about 3 days in the office per week, leading a high-performing team, managing scheduling, stock, and merchandising to boost profitable sales and guest experiences.

Qualifications

• Experience leading retail teams and training staff.
• Cash handling and inventory/auditing experience.
• Strong customer service and visual merchandising skills.

Responsibilities

• Assists the ASM and SM in maintaining holiday, attendance, and team scheduling.
• Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support.
• Complete orders for store and office supplies in line with guidelines and operating budgets.
• Ensures money handling procedures are followed by all Sales Associates.
• Ensures a well-organized stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved.
• Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines.

Skills

Leadership

Team supervision

Customer service

Training

Cash handling

Inventory management

Visual merchandising

Tools

POS systems

Merchandise planning tools

Job description

The LEGO Group is hiring a full-time Team Leader at Somerset Collection in Troy, MI. You will train the team to deliver outstanding customer service, product knowledge, and sales, while role-modeling LEGO Brand values.

Join a hybrid role with about 3 days in the office per week, leading a high-performing team, managing scheduling, stock, and merchandising to boost profitable sales and guest experiences.