Store Team Leader: Inspire People, Delight Customers

Dollar General; Poplar Bluff (MO); On-site; USD 36,000 - 56,000; Full time

Job summary

Dollar General is hiring a Store Team Leader to manage store operations, lead a team, and ensure an exceptional customer experience. You will oversee staffing, merchandising, inventory, opening/closing, and daily reporting in a fast-paced retail environment.

The role emphasizes customer focus, team engagement, and adherence to company policies and safety standards. Prior retail management experience is preferred and a strong leader will drive sales and performance.

Qualifications

• High school diploma or equivalent required.
• Experience recruiting, training, coaching and supervising store staff.

Responsibilities

• Provide customer service to exceed expectations by coaching the team.
• Evaluate customer feedback and adjust training accordingly.
• Coach staff on product knowledge and selling techniques.
• Maintain safe, clean, and organized store environment.
• Recruit, hire, and retain qualified employees per policy.
• Ensure proper training, development, and performance management.

Skills

Customer service

Leadership

Staffing

Merchandising

Inventory control

Cash handling

Communication

Problem solving

Education

High school diploma or equivalent

Post-secondary business school training

2+ years retail management experience

Tools

HHT

Self-checkout

Store computer

Pricing guns

Job description

Dollar General is hiring a Store Team Leader to manage store operations, lead a team, and ensure an exceptional customer experience. You will oversee staffing, merchandising, inventory, opening/closing, and daily reporting in a fast-paced retail environment.

The role emphasizes customer focus, team engagement, and adherence to company policies and safety standards. Prior retail management experience is preferred and a strong leader will drive sales and performance.