Store Team Leader: Growth, Ops & People

cititrendsstoremgmt; Augusta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Citi Trends in Augusta, GA is seeking an Assistant Store Manager to help lead daily store operations, sales, and team performance. You will partner with the Store Manager to coach associates, handle staffing, and ensure excellent customer service while maintaining store standards.

The role requires strong communication and leadership, a flexible schedule, and a commitment to loss prevention and operational excellence in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

People leadership

Recruiting support

Customer service

Time management

Adaptability

Education

High school diploma or equivalent

Job description

Citi Trends in Augusta, GA is seeking an Assistant Store Manager to help lead daily store operations, sales, and team performance. You will partner with the Store Manager to coach associates, handle staffing, and ensure excellent customer service while maintaining store standards.

The role requires strong communication and leadership, a flexible schedule, and a commitment to loss prevention and operational excellence in a fast-paced retail environment.