Store Team Leader: Drive Customer Experience & Store Excellence

Dollar General; Corpus Christi (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Dollar General is seeking a Store Team Leader to oversee all store operations, including planning, merchandising, staffing, and customer experience. You will lead a team to maintain standards, drive sales, and ensure daily execution of policies.

The role emphasizes coaching, compliance with labor laws, and creating a customer-focused culture across the store through effective leadership and teamwork.

Qualifications

• Reads and interprets safety rules and procedures.
• Performs cash handling and deposit controls.
• Recruits, interviews, hires and develops staff per policy.
• Communicates clearly with staff, suppliers and customers.
• Maintains accurate merchandising and inventory practices.

Responsibilities

• Provide outstanding customer service and coach team to balance tasks with service.
• Evaluate customer feedback and train staff accordingly.
• Recruit and retain qualified employees while ensuring proper staffing.
• Train and manage staff performance, conduct safety meetings and policy adherence.
• Open/close the store, schedule shifts, and ensure proper daily operations.
• Monitor store metrics and control costs while driving sales.

Skills

Customer service

Coaching & mentoring

Communication

Team leadership

Sales & merchandising

Education

High School Diploma or equivalent

Tools

Cash register

POS terminal

Inventory management software

Job description

Dollar General is seeking a Store Team Leader to oversee all store operations, including planning, merchandising, staffing, and customer experience. You will lead a team to maintain standards, drive sales, and ensure daily execution of policies.

The role emphasizes coaching, compliance with labor laws, and creating a customer-focused culture across the store through effective leadership and teamwork.