Store Team Leader: Customer Service & Sales

GPM Investments; Lubbock (TX); On-site; USD 22,000 - 26,000; Full time

Job summary

GPM Investments, LLC is seeking an enthusiastic Sales Associate Team Leader in Lubbock, TX for a full-time, on-site role offering USD $12.00 per hour. You will lead a customer service team, greet customers, handle transactions, manage shift changes, and ensure store operations run smoothly.

The role requires strong English communication, basic math, and a focus on accuracy in cash handling and merchandising. Training and equal opportunity employment are highlighted in the posting.

Qualifications

• 18 years of age or older.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).

Responsibilities

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption's.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Complete bad merchandise form.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.

Skills

English proficiency

Basic math

Customer service

Tools

Cash register

Job description

GPM Investments, LLC is seeking an enthusiastic Sales Associate Team Leader in Lubbock, TX for a full-time, on-site role offering USD $12.00 per hour. You will lead a customer service team, greet customers, handle transactions, manage shift changes, and ensure store operations run smoothly.

The role requires strong English communication, basic math, and a focus on accuracy in cash handling and merchandising. Training and equal opportunity employment are highlighted in the posting.