Store Team Leader — Customer Experience & Growth

Socket.dev; Frisco (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Merchandise discounts

Professional development

Philanthropy partnerships

Job summary

White House Black Market (WHBM) Frisco store is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a memorable customer experience. The role focuses on driving sales, coaching staff, and upholding brand standards across the store.

You'll foster a welcoming environment, build community ties, and ensure smooth daily operations, inventory, and compliance while upholding our hospitality culture.

Qualifications

• 3 years of retail management experience preferred.
• Excellent communication and interpersonal skills.
• Ability to develop strong customer and peer relationships.
• Flexible availability—nights, weekends, and holidays.
• Team player mindset with ownership and initiative.

Responsibilities

• Lead a team to deliver a customer-centered experience.
• Assist the Store Manager in meeting financial goals and motivating the team.
• Assist in hiring, development, and coaching of associates.
• Lead on the sales floor with product knowledge and omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Ensure safe and efficient store operations including inventory management and daily replenishment.
• Build community connections through in-store events and partnerships.

Skills

Retail management

Communication

Customer relationships

Flexibility

Team player

Ownership

Job description

White House Black Market (WHBM) Frisco store is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a memorable customer experience. The role focuses on driving sales, coaching staff, and upholding brand standards across the store.

You'll foster a welcoming environment, build community ties, and ensure smooth daily operations, inventory, and compliance while upholding our hospitality culture.