Store Team Leader & Customer Experience Coach

Walmart; Taylor (TX); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Walmart in the United States is seeking a store leadership professional to drive team performance, customer service, and operational excellence. You will supervise hourly associates, hire and train staff, set expectations, and promote a culture of belonging and accountability.

The role focuses on improving sales, managing budgets, inventory flow, merchandising, and process improvements, while delivering a high-quality customer experience and implementing company initiatives across store

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Responsibilities

• Leads and develops teams by teaching training and actively listening to associates touring stores and providing feedback.
• Communicates business objectives and leads change efforts to implement business solutions and store initiatives.
• Models exceptional customer service standards and resolves customer issues to ensure a high-quality experience.
• Drives store financial performance by reviewing PL statements, budgeting, forecasting and controlling expenses.

Skills

Leadership

Communication

Customer service

Education

2 years’ college / equivalent

Job description

Walmart in the United States is seeking a store leadership professional to drive team performance, customer service, and operational excellence. You will supervise hourly associates, hire and train staff, set expectations, and promote a culture of belonging and accountability.

The role focuses on improving sales, managing budgets, inventory flow, merchandising, and process improvements, while delivering a high-quality customer experience and implementing company initiatives across store