Store Operations Leader & Customer Experience Coach

Socket.dev; Eagan (MN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education benefit

Job summary

Walmart is hiring for a leadership role focused on guiding and developing store teams to deliver exceptional customer experiences. You will coach associates, manage daily store operations, and drive sales while monitoring financial performance.

You will ensure adherence to company policies and work to create an inclusive, high-performing environment where every employee is valued. This position emphasizes teamwork, accountability, and customer-first execution.

Qualifications

• Experience leading large teams in a retail environment.
• Strong customer service focus with ability to coach and develop associates.
• Ability to analyze store operations and drive sales and profitability.

Responsibilities

• Lead and develop store teams through training and feedback.
• Oversee store operations, merchandising, and customer service standards.
• Drive store sales, monitor P&L, manage budgets and expenses.
• Ensure compliance with company policies and ethics, and foster a culture of belonging.
• Coordinate with stakeholders to meet customer and business goals.

Skills

Leadership

Communication

Customer service

Team development

Training

Job description

Walmart is hiring for a leadership role focused on guiding and developing store teams to deliver exceptional customer experiences. You will coach associates, manage daily store operations, and drive sales while monitoring financial performance.

You will ensure adherence to company policies and work to create an inclusive, high-performing environment where every employee is valued. This position emphasizes teamwork, accountability, and customer-first execution.