Store Team Leader — Brand Experience & Growth

URBN Urban Outfitters, Inc.; New Jersey; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee discounts

PTO

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking an Assistant Store Manager for our Woodcliff Lake, New Jersey location to support selling, service and operations, creating an engaging environment. This role includes developing others, partnering with leadership, and maintaining visual standards.

You will lead in-store experiences, drive omni-channel initiatives, assist in recruiting and onboarding, manage scheduling, and uphold store profitability while delivering outstanding customer service.

Qualifications

• 1+ years store leadership experience.
• Strong customer service and teamwork skills.
• Willing to work flexible hours including Nights, Weekends, Holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Acts as a brand ambassador and reflects company values; partners with leadership on creating an engaging visual experience.
• Creates selling initiatives and personalized service to build lasting customer relationships.
• Delivers omni-channel shopping experiences using MPOS and POS systems.
• Guides the team to prioritize customer service and styling to meet store goals; provides feedback.
• Supports store manager in recruiting, onboarding, and talent development.
• Manages scheduling, payroll, and daily operations to uphold standards.

Skills

Store leadership

Customer service

Team player

Flexible hours

Growth mindset

Job description

URBN Urban Outfitters, Inc. is seeking an Assistant Store Manager for our Woodcliff Lake, New Jersey location to support selling, service and operations, creating an engaging environment. This role includes developing others, partnering with leadership, and maintaining visual standards.

You will lead in-store experiences, drive omni-channel initiatives, assist in recruiting and onboarding, manage scheduling, and uphold store profitability while delivering outstanding customer service.