Brand Experience Lead – Retail Team & Ops

URBN Urban Outfitters, Inc.; Oak Brook (IL); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Retirement savings plan

Job summary

URBN Urban Outfitters, Inc. is seeking an Assistant Department Manager in Oak Brook, IL to support service, selling and operations while fostering a brand-centric store culture. The role emphasizes leadership on the sales floor, team development, and engagement with the local community.

The ideal candidate brings retail leadership experience, teamwork, and a willingness to work flexible hours including nights, weekends, and holidays. Benefits and a dynamic store environment are highlighted.

Qualifications

• Anthro brand fan.
• 1+ years of retail leadership experience.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Promote a positive in-store environment aligned with the SPARKED program values.
• Lead the salesfloor and guide team to prioritize customer experience and store objectives.
• Participate in recruiting, onboarding, and employee development initiatives.
• Support daily operations including opening/closing, restocking, and IT/issues handling.

Skills

Retail leadership

Team player

Flexible hours

Brand ambassador

Job description

URBN Urban Outfitters, Inc. is seeking an Assistant Department Manager in Oak Brook, IL to support service, selling and operations while fostering a brand-centric store culture. The role emphasizes leadership on the sales floor, team development, and engagement with the local community.

The ideal candidate brings retail leadership experience, teamwork, and a willingness to work flexible hours including nights, weekends, and holidays. Benefits and a dynamic store environment are highlighted.