Store Team Lead — Sales, Service & Ops

A&F Stores, Inc.; Bridgewater (MA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Parental and Adoption Leave

401(K) Savings Plan with Company Match

Career Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is hiring for a supervisory role in Massachusetts. You will oversee staffing, payroll, and daily operations, ensuring top-tier customer service and brand standards on the sales floor and stockroom.

You will train staff, manage inventory, analyze reports, and drive sales while upholding store assets and company values. This full-time on-site position offers benefits and a strong team culture.

Qualifications

• Bachelor’s degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Communication

Team building

Initiative

Multitasking

Applied learning

Attention to detail

Education

Bachelor’s degree or 1 year supervisory experience

Tools

POS systems

Job description

Abercrombie & Fitch Co. is hiring for a supervisory role in Massachusetts. You will oversee staffing, payroll, and daily operations, ensuring top-tier customer service and brand standards on the sales floor and stockroom.

You will train staff, manage inventory, analyze reports, and drive sales while upholding store assets and company values. This full-time on-site position offers benefits and a strong team culture.