Fashion Retail Store Team Lead

A&F Stores, Inc.; Massachusetts; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental & Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental & Adoption Leave

401(K) Savings Plan with Company Match

Training & Development Opportunities

Job summary

Abercrombie & Fitch Co. is seeking a store supervisor in Massachusetts to lead daily operations, manage staff, and ensure top-notch customer service. Your leadership will shape store performance, staff development, and the customer experience across sales floors and stockrooms.

You’ll handle opening/closing routines, staffing and scheduling, payroll, training, and product knowledge while maintaining brand standards, driving sales, and protecting store assets in a dynamic retail setting.

Qualifications

• Bachelor’s degree or 1 year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus and communication skills.
• Knowledge of current fashion trends and brand standards.
• Drive to achieve results and demonstrate a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.

Responsibilities

• Open and close routines and supervise store operations.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge & brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent Brand and exemplify Company Culture & values.

Skills

Customer focus

Communication skills

Interpersonal skills

Team building

Coaching others

Initiative

Detail-oriented

Fast-paced environment

Strong work ethic

Education

Bachelor’s degree or 1 year supervisory experience

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a store supervisor in Massachusetts to lead daily operations, manage staff, and ensure top-notch customer service. Your leadership will shape store performance, staff development, and the customer experience across sales floors and stockrooms.

You’ll handle opening/closing routines, staffing and scheduling, payroll, training, and product knowledge while maintaining brand standards, driving sales, and protecting store assets in a dynamic retail setting.