Store Team Lead: Premium Gelato & Customer Experience

Venchi; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k matching

Health & dental benefits

Peloton discount

Paid time off

Tips shared among team

Monthly sales incentive

Open availability

Employee discounts

Free gelato and espresso during shift

Job summary

Venchi in Westchester is seeking a Shift Supervisor (Team Lead) to create a warm Italian welcome for customers while driving store performance. You will support the store manager, coach the team, and ensure smooth day-to-day operations in a fast-paced retail environment.

Join a brand known for premium ingredients and authentic gelato. The role requires availability in evenings and weekends, with competitive benefits and opportunities to grow within Venchi's U.S. network.

Qualifications

• The Shift Supervisor will support the store manager in day‑to‑day operations and lead the team.
• Deliver premium service aligned with Venchi guidelines.

Responsibilities

• Create a warm, premium Italian welcome for customers in store.
• Support the store manager in day-to-day operations and lead the team.
• Balance selling, stock replenishment, merchandising, cash handling and POS tasks.
• Open and close the store using daily checklists.
• Maintain a clean, safe workplace and uphold health and safety standards.

Job description

Venchi in Westchester is seeking a Shift Supervisor (Team Lead) to create a warm Italian welcome for customers while driving store performance. You will support the store manager, coach the team, and ensure smooth day-to-day operations in a fast-paced retail environment.

Join a brand known for premium ingredients and authentic gelato. The role requires availability in evenings and weekends, with competitive benefits and opportunities to grow within Venchi's U.S. network.