Store Team Lead & Key Holder — Elevate Customer Experience

South Moon Under; Charlottesville (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

South Moon Under is seeking a Key Holder for their store in Charlottesville, Virginia. The ideal candidate will lead a team to provide top-notch customer service and maintain store operations according to brand standards.

Responsibilities include managing daily retail functions, ensuring high levels of personalized service, and meeting performance metrics. Candidates should have considerable leadership experience in a retail environment and be flexible in terms of working hours. An associate degree is preferred, along with strong communication skills.

Qualifications

• Experience in a management-level position in a specialty retail environment preferred.
• Flexibility to work non-traditional hours, days, nights, weekends, and holidays as needed.
• Travel may be required.

Responsibilities

• Lead your team in providing best-in-class service.
• Assist the Store Leader in managing all aspects of the retail business.
• Maintain South Moon Under’s visual and operational standards.

Skills

Leadership skills

Time management

Excellent communication skills

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Office

Microsoft Teams

POS systems

Job description

South Moon Under is seeking a Key Holder for their store in Charlottesville, Virginia. The ideal candidate will lead a team to provide top-notch customer service and maintain store operations according to brand standards.

Responsibilities include managing daily retail functions, ensuring high levels of personalized service, and meeting performance metrics. Candidates should have considerable leadership experience in a retail environment and be flexible in terms of working hours. An associate degree is preferred, along with strong communication skills.