Store Team Lead - Guest Experience & Ops

Yesway Careers; Milan (NM); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical

Vision

Company Paid Life Insurance

Health Savings Account

Flexible Savings Account

Company Paid Short- & Long-Term_Dis

Employee Assistance Program

401K with Company Match

Paid Vacation

Paid Sick Time

Paid Holidays

Voluntary Supplemental Life Insurance

Disability

Critical Illness

Hospital Indemnity

Accident Coverage

Pet Care Plan

Legal Insurance

Job summary

Yesway Careers is seeking an on-site Store Level Supervisor for a full-time role in New Mexico. You will assist the Store Manager, help train and develop staff, and oversee guest transactions to ensure excellent service.

This position handles scheduling, resolves customer concerns, ensures regulatory compliance, and assists with audits, stocking, and merchandising. You will monitor end-of-day procedures and store performance to support profitability while maintaining a welcoming environment.

Qualifications

• High School Diploma or GED required; certification testing upon employment.
• One year supervising experience in fast food, restaurant, retail or convenience operation preferred.

Responsibilities

• Assist Store Manager with training and development of employees and store responsibilities;
• Scheduling employees for shifts;
• Resolving store issues including customer concerns;
• Ensure compliance with all required regulations and requirements;
• Assist with audits and proper placement and stocking of merchandise;
• Ensure hospitality for all store guests by overseeing timely guest transactions; and
• Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.

Skills

Supervisory leadership

Training and development

Scheduling

Customer service

Education

High School Diploma or GED

Job description

Yesway Careers is seeking an on-site Store Level Supervisor for a full-time role in New Mexico. You will assist the Store Manager, help train and develop staff, and oversee guest transactions to ensure excellent service.

This position handles scheduling, resolves customer concerns, ensures regulatory compliance, and assists with audits, stocking, and merchandising. You will monitor end-of-day procedures and store performance to support profitability while maintaining a welcoming environment.