Store Team Lead – Fashion Retail & Customer Experience

Cotton On Group; Lone Tree (CO); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Employee discount 50% off Cotton On品牌

Career growth across brands

Wellness support 24/7

Family discounts

Meaningful impact

Job summary

Cotton On Group is seeking a Part-time Key Holder for our Lone Tree, Colorado store. You will open and close the store, lead the team as part of management, and deliver exceptional customer service while processing transactions accurately.

The role requires at least 1 year of retail experience and strong communication skills in a fast-paced environment. 18+ and flexible scheduling including evenings/weekends are expected. Wage: $19–$22 per hour.

Qualifications

• Experience in Retail, preferably fast fashion.
• Demonstrated ability to collaborate to drive results as a team.
• Understanding of basic Retail principles such as sales, stock and service delivery in stores.

Responsibilities

• Open and close the store in accordance with company policies and procedures.
• Lead the store team as part of management.
• Provide exceptional customer service and resolve customer issues.
• Process sales transactions accurately and efficiently.
• Assist in inventory control, restocking, and merchandising.
• Ensure store cleanliness and safety standards are upheld.
• Support loss prevention efforts and report any unusual activity.
• Engages with store teams and customers professionally and respectfully.
• Train and mentor new associates as needed.
• Ability to interact collaboratively and work as a team towards a common goal.
• Maintain a professional presence and motivate and inspire others.

Skills

Retail experience

Team leadership

Customer service

Sales principles

Flexible schedule

Communication

Education

High school diploma or equivalent

Job description

Cotton On Group is seeking a Part-time Key Holder for our Lone Tree, Colorado store. You will open and close the store, lead the team as part of management, and deliver exceptional customer service while processing transactions accurately.

The role requires at least 1 year of retail experience and strong communication skills in a fast-paced environment. 18+ and flexible scheduling including evenings/weekends are expected. Wage: $19–$22 per hour.