Store Team Lead: Elevate Client Experience

Sephora; Winter Park (FL); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Healthcare

401k match

Paid time off

Employee discount 30%

Gratis product

Job summary

Sephora in Winter Park, FL is seeking an Assistant Store Manager to lead daily store operations, coach the team, and elevate the client experience in a fast-paced beauty retail environment. You will partner with the Store Manager to hire, develop, and empower a diverse team, drive sales and loyalty, and ensure Sephora's standards and brand guidelines are upheld through exceptional service.

This salaried, exempt role requires on-site presence, evening/weekend availability, and a passion for

Qualifications

• Experience as a retail assistant manager in fast-paced, high-volume environments.
• Strong leadership and business acumen to drive results.
• Outstanding communication and interpersonal skills with clients and teams.
• Passion for coaching, development, and feedback to elevate performance.
• Balanced focus on client-centric service and store growth.

Responsibilities

• Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability.
• Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals.
• Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team.
• Champion Continuous Learning. Deliver real-time coaching and feedback to maximize associates’ potential.
• Elevate Client Satisfaction. Deliver outstanding service and resolve concerns while driving loyalty programs.
• Ensure Operational Excellence. Uphold Sephora’s standards and brand guidelines in the store.
• Optimize Resources & Drive Growth. Manage inventory and staffing to adapt to priorities.

Skills

Assistant Store Manager experience

Leadership

Communication

Coaching & development

Client experience

Job description

Sephora in Winter Park, FL is seeking an Assistant Store Manager to lead daily store operations, coach the team, and elevate the client experience in a fast-paced beauty retail environment. You will partner with the Store Manager to hire, develop, and empower a diverse team, drive sales and loyalty, and ensure Sephora's standards and brand guidelines are upheld through exceptional service.

This salaried, exempt role requires on-site presence, evening/weekend availability, and a passion for