Store Leader & Team Coach Elevate Customer Experience

sephora.com; Ontario (CA); On-site; CAD 100,000 - 121,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Tuition reimbursement

Leadership development

Employee discount

Gratis products

Mental health resources

Volunteer and donation match

Job summary

Sephora Canada is seeking an Assistant Store Manager to be the heartbeat of the store, inspiring your team, customers, and community while delivering the signature Sephora client experience.

You will support store operations, coach and develop associates, drive sales, and uphold brand standards in a fast-paced environment, with opportunities for growth and professional development. This role requires evenings, weekends and holidays.

Qualifications

• Assistant Store Management Experience.
• Exceptional Leadership & Business Acumen.
• Outstanding Communication & Interpersonal Skills.
• Passion for Coaching & Development.
• Client-Centric & Growth Oriented.

Responsibilities

• Support store operations and client experience.
• Inspire and empower teams through coaching.
• Recruit and onboard diverse talent.
• Champion continuous learning and feedback.
• Drive performance and client satisfaction.
• Uphold store standards and optimize inventory.

Skills

Retail leadership

Customer service

Team coaching

Communication

Job description

Sephora Canada is seeking an Assistant Store Manager to be the heartbeat of the store, inspiring your team, customers, and community while delivering the signature Sephora client experience.

You will support store operations, coach and develop associates, drive sales, and uphold brand standards in a fast-paced environment, with opportunities for growth and professional development. This role requires evenings, weekends and holidays.