Retail Store Lead: Grow Teams & Client Experience

sephora.com; Winter Park (FL); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Employee discount 30%

Mental health resources

Job summary

Sephora is seeking an Assistant Store Manager for ourWinter Park, FL location to spearhead store operations, lead the team, and elevate the client experience. You will partner with the Store Manager to drive sales, deliver exceptional service, and foster a culture of growth.

The role requires on-site work, availability including evenings and weekends, and a demonstrated track record in fast-paced retail leadership. Competitive benefits accompany a 60k–74k salary range.

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Ability to recruit, coach, and develop staff while maintaining performance.
• Excellent communication, interpersonal, and relationship-building skills.
• Proactive coaching, feedback delivery, and accountability.
• Strong focus on delivering memorable client experiences and growth.

Responsibilities

• Support Store Operations and Client Experience alongside Store Manager.
• Lead, coach and empower the team to meet and exceed goals.
• Recruit, onboard and develop top talent aligned with Sephora values.
• Deliver ongoing coaching and feedback to maximize associates' potential.
• Conduct performance appraisals and provide career mentorship.
• Elevate client satisfaction through personalized experiences and loyalty programs.
• Maintain visual standards and ensure policy compliance across the store.

Skills

Assistant store management

Leadership & business acumen

Communication skills

Coaching & development

Client-centric mindset

Job description

Sephora is seeking an Assistant Store Manager for ourWinter Park, FL location to spearhead store operations, lead the team, and elevate the client experience. You will partner with the Store Manager to drive sales, deliver exceptional service, and foster a culture of growth.

The role requires on-site work, availability including evenings and weekends, and a demonstrated track record in fast-paced retail leadership. Competitive benefits accompany a 60k–74k salary range.