Store Team Lead: Customer Experience & Operations

Crossgates; City of Albany (NY); On-site; USD 24,300 - 31,588; Full time

Job summary

Crossgates is looking for a Team Lead to supervise daily store operations in Albany, NY. The role involves providing leadership, training staff, and ensuring compliance with company policies. Key responsibilities include managing customer experiences, overseeing inventory control, and supporting payroll compliance. Ideal candidates should possess strong managerial and communication skills.

The pay rate ranges from $17.64 to $22.93 hourly. This position may cater to both full and part-time employees, emphasizing effective teamwork and operational excellence.

Qualifications

• Approved background check required.
• Experience in managing day-to-day store operations.
• Ability to train and develop staff effectively.

Responsibilities

• Supervise and manage all day-to-day store operations.
• Create and maintain an excellent customer shopping experience.
• Manage customer issues and ensure customer satisfaction.

Skills

Effective verbal and written communication skills

Managerial skills

Organizational skills

Job description

Crossgates is looking for a Team Lead to supervise daily store operations in Albany, NY. The role involves providing leadership, training staff, and ensuring compliance with company policies. Key responsibilities include managing customer experiences, overseeing inventory control, and supporting payroll compliance. Ideal candidates should possess strong managerial and communication skills.

The pay rate ranges from $17.64 to $22.93 hourly. This position may cater to both full and part-time employees, emphasizing effective teamwork and operational excellence.