Store Team Lead - Customer Experience & Operations

PLS; Cincinnati (OH); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical/dental/vision benefits

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS is seeking an Assistant Store Manager in Cincinnati, OH to provide leadership and ensure outstanding customer service. You will assist in daily operations and be responsible for directing team members in the absence of the Store Manager.

Ideal candidates have management experience and strong communication skills. Benefits include medical/dental/vision, 401(k), and opportunities for advancement.

Qualifications

• Minimum of one year of management experience in hospitality, financial services, retail, or restaurant.
• Ability to work flexible hours, including early morning, evenings, weekends, and holidays.
• English fluency required; bilingual in English/Spanish is a plus.

Responsibilities

• Maintain exemplary customer service and build customer relationships.
• Assist Store Manager with recruiting, developing, and motivating team members.
• Ensure compliance with federal, state, and local regulations.
• Analyze financial statements to maximize sales.

Skills

Customer engagement

Relationship building

Communication skills

Team leadership

Job description

PLS is seeking an Assistant Store Manager in Cincinnati, OH to provide leadership and ensure outstanding customer service. You will assist in daily operations and be responsible for directing team members in the absence of the Store Manager.

Ideal candidates have management experience and strong communication skills. Benefits include medical/dental/vision, 401(k), and opportunities for advancement.