Store Team Lead: Customer Experience & Growth

Dollar Tree Stores INC; Edwardsville (IL); On-site; USD 45,000 - 60,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking an Assistant Store Manager to support store operations, customer service and team development in Edwardsville. You will work closely with the Store Manager to drive performance and create a positive shopping experience.

Key responsibilities include supervising staff, handling opening/closing duties, ensuring neat displays, safeguarding assets, and upholding company policies and safety guidelines while training associates for success.

Qualifications

• High school diploma or equivalent required.
• Retail management experience preferred.
• Ability to lift up to 55 lbs and perform physical tasks.
• Strong communication and customer service skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Move merchandise from delivery to stockroom and sales floor; maintain seasonal areas.
• Perform opening and closing procedures.
• Process directives and communications related to store activities.
• Maintain fixtures, displays, and promotional effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, cash deposits and loss prevention.
• Maintain clean, well-stocked sales floor and organized stockroom.
• Protect store assets including cash.
• Ensure policies and safety guidelines are followed.
• Supervise, train, and develop Store Associates.
• Create a positive, safe, respectful environment with customers and staff.
• Keep store clean and restocked bathrooms; general cleaning.
• Other duties as assigned.

Skills

Customer service

Team leadership

Communication skills

Retail operations

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking an Assistant Store Manager to support store operations, customer service and team development in Edwardsville. You will work closely with the Store Manager to drive performance and create a positive shopping experience.

Key responsibilities include supervising staff, handling opening/closing duties, ensuring neat displays, safeguarding assets, and upholding company policies and safety guidelines while training associates for success.