Store Team Lead - Customer Experience & Cash Handling

CNG Holdings, Inc; Owasso (OK); On-site; USD 42,000 - 55,000; Full time

Job summary

CNG Holdings, Inc. in Owasso, OK is seeking an Assistant Store Manager to lead front-line service, supervise staff, and ensure regulatory compliance in daily operations.

You will educate customers on products, manage cash handling, resolve issues, and ensure exceptional service while modeling the company's values.

This role requires reliable transportation, strong communication, and ability to multitask in a fast-paced retail environment.

Qualifications

• Minimum education required: high school diploma, GED, or equivalent experience.
• Strong customer service, active listening, and communication skills.
• Proficiency with Microsoft Office suite and basic computer skills.

Responsibilities

• Educate customers on products and services, presenting options to meet needs.
• Escalate issues to store leadership when necessary to resolve problems.
• Handle and process transactions accurately, including loans and check cashing as applicable.
• Maintain regulatory compliance and company policies in daily operations.
• Balance cash drawers and assist with end-of-day reporting.

Skills

Customer service

Active listening

Verbal communication

Written communication

Cash handling

Multitasking

Education

High school diploma, GED, or equivalent experience

Tools

Microsoft Office

Job description

CNG Holdings, Inc. in Owasso, OK is seeking an Assistant Store Manager to lead front-line service, supervise staff, and ensure regulatory compliance in daily operations.

You will educate customers on products, manage cash handling, resolve issues, and ensure exceptional service while modeling the company's values.

This role requires reliable transportation, strong communication, and ability to multitask in a fast-paced retail environment.