Store Team Lead

Academy Sports + Outdoors; Jackson (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing everyone's experience in sports and outdoor activities. As a Team Lead, you will play a pivotal role in executing projects and leading your team to achieve operational excellence. Your contributions will directly influence customer satisfaction and profitability, making this position both impactful and rewarding. This full-time role offers an opportunity to grow in a supportive environment where your skills in customer service, problem-solving, and team leadership will shine. If you are passionate about sports and outdoors, this is the perfect place for you to thrive.

Qualifications

• At least two years of relevant work experience required.
• High school diploma or GED preferred.

Responsibilities

• Drive execution of projects and initiatives while leading team members.
• Impact customer satisfaction and store profitability.

Skills

Customer Service Skills

Problem Solving

Communication Skills

Inventory Software Knowledge

Microsoft Office (Word, Excel)

Education

High School Diploma or GED

Tools

Inventory Software

Order Processing Systems

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operation Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or general education degree (GED) preferred.

Work Experience:

• At least two years of relevant work experience required.
• Support of people and processes to drive operational excellence and sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must meet requirements to qualify for and maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills; effective problem solver and communicator with customers and team members.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Prepare routine reports and correspondence.
• Apply common sense to carry out written, oral, or diagrammed instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office applications such as Word and Excel.

Responsibilities:

Please refer to the detailed job description for more information.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, where applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adhere to work hours, policies, procedures, and professional conduct rules.
• Stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds regularly.
• Frequently stoop, crouch, grasp, push, pull, talk, hear, and lift 21 to 40 pounds.
• Occasionally sit, climb, balance, and lift 41 to 60 pounds.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.