Store Team Lead

Academy Sports + Outdoors; Flowood (MS); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht Team Leads, die eine entscheidende Rolle bei der Umsetzung von Projekten und der Führung von Teammitgliedern spielen. In dieser Vollzeitposition können Sie aktiv zur Kundenzufriedenheit und Rentabilität beitragen, während Sie in einem Umfeld arbeiten, das harte Arbeit und Wachstum schätzt. Wenn Sie über ausgezeichnete Kommunikationsfähigkeiten und Erfahrung im Kundenservice verfügen, könnte dies die perfekte Gelegenheit für Sie sein, um in einem dynamischen Team zu wachsen und einen echten Unterschied zu machen.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Unterstützung von Menschen und Prozessen zur Steigerung der Betriebseffizienz.

Responsibilities

• Führen von Teammitgliedern zur Umsetzung von Projekten und Initiativen.
• Beitrag zur Kundenzufriedenheit und Rentabilität des Geschäfts.

Skills

Kundenservice

Kommunikationsfähigkeiten

Berichte und Korrespondenz erstellen

Sicherheitsregeln und Anweisungen lesen

Microsoft Office

Inventarsoftware

Education

High School Diploma oder GED

Tools

Inventarsoftware

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Qualifications:

Education: High school diploma or GED preferred.

Work Experience:

• At least two years of relevant work experience required.
• Supporting people and processes to drive operational excellence and meet sales targets.
• In roles involving firearms transactions, must meet federal and state requirements.
• Must qualify to obtain and maintain FOID card (Illinois only).

Skills:

• Excellent customer service and communication skills.
• Ability to read, interpret, and follow safety rules, instructions, plan-o-grams, and manuals.
• Ability to prepare reports and correspondence.
• Applying common sense to carry out instructions in various formats.
• Working knowledge of inventory software, order processing systems, and Microsoft Office.

Responsibilities:

Refer to the detailed job descriptions linked above.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, if applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, if applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adherence to work hours, policies, and rules.
• Stand, walk, reach, handle, and lift up to 20 pounds constantly.
• Stooping, crouching, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds frequently.
• Sitting, climbing, balancing, and lifting 41-60 pounds occasionally.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.