Store Team Lead

Academy Sports + Outdoors; Fayetteville (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company that values hard work and commitment. As a Team Lead, you'll play a crucial role in driving projects and leading team members to enhance customer satisfaction and store profitability. This position offers the chance to make a significant impact in a dynamic environment. With a focus on operational excellence, you'll support processes that help achieve sales targets while ensuring compliance with federal and state regulations. If you have a passion for sports and the outdoors, this is an exciting opportunity to grow your career.

Qualifications

• At least two years of relevant work experience required.
• Must meet federal and state requirements for selling firearms.

Responsibilities

• Drive execution of projects and initiatives while leading team members.
• Impact customer satisfaction and store profitability.

Skills

Customer Service Skills

Problem-Solving Skills

Communication Skills

Inventory Software Knowledge

Microsoft Office (Word, Excel)

Education

High School Diploma or GED

Tools

Inventory Software

Order Processing Systems

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's purpose.

Job Descriptions:

Click the link(s) below to see each position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Qualifications:

Education:

• High school diploma or GED preferred.

Work Experience:

• At least two years of relevant work experience required.
• Experience in supporting people and processes to achieve operational excellence and sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must meet requirements to qualify for and maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills; effective problem-solving and communication skills with customers and team members.
• Ability to read, interpret, and follow safety rules, operating instructions, planograms, and manuals.
• Ability to prepare routine reports and correspondence.
• Apply common sense to carry out instructions in written, oral, or diagram form.
• Working knowledge of inventory software, order processing systems, and Microsoft Office (Word, Excel).

Responsibilities:

Refer to the detailed job description for specific responsibilities.

Additional Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, where applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adherence to company work hours, policies, procedures, and professional conduct rules.
• Constantly stand, walk, reach, handle, perform repetitive motions, feel, and lift up to 20 pounds.
• Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear, and lift 21 to 40 pounds.
• Occasionally sit, climb, balance, and lift 41 to 60 pounds.

Employment Type:

Full-time

Equal Opportunity Employment:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.