Store Team Lead

Academy Sports + Outdoors; Apex (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen sucht engagierte Team Leads, die eine Schlüsselrolle bei der Umsetzung von Projekten und der Führung von Teammitgliedern spielen. In dieser spannenden Position tragen Sie zur Kundenzufriedenheit und Rentabilität des Unternehmens bei, während Sie in einem dynamischen Umfeld arbeiten, das harte Arbeit und Engagement schätzt. Wenn Sie über hervorragende Kundenservicefähigkeiten verfügen und bereit sind, in einem Team zu arbeiten, ist dies die perfekte Gelegenheit für Sie, Ihre Karriere voranzutreiben und einen echten Unterschied zu machen.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Erfahrung in der Unterstützung von Personen und Prozessen zur Erreichung von Verkaufszielen.

Responsibilities

• Leitung der Teammitglieder und Umsetzung von Projekten.
• Einfluss auf die Kundenzufriedenheit und Rentabilität des Geschäfts.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Microsoft Office Anwendungen

Inventarsoftware

Education

High School Diplom oder GED

Tools

Inventarsoftware

Order Processing Systeme

Microsoft Office

Job description

Job Description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Available Positions

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Qualifications

Education

• High school diploma or GED preferred.

Work Experience

• At least two years of relevant work experience required.
• Experience supporting people and processes to drive operational excellence and meet sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must meet requirements to qualify for and maintain FOID card (Illinois only).

Skills

• Excellent customer service skills; effective problem-solving and communication with customers and team members.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Ability to prepare routine reports and correspondence.
• Apply common sense to carry out written, oral, or diagrammed instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office applications.

Responsibilities

Please refer to the specific job description for detailed responsibilities.

Additional Requirements (excluding Lead Cashier)

• Must meet federal and state requirements for firearms transactions, where applicable.
• Must qualify for and maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance

• Good hearing and vision to perform job duties.
• Adherence to company work hours, policies, and professional conduct rules.
• Constant standing, walking, reaching, handling, repetitive motions, feeling, and lifting up to 20 pounds.
• Frequent stooping, crouching, finger use, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds.
• Occasional sitting, climbing, balancing, and lifting 41-60 pounds.

Employment Details

This is a full-time position.

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.