Store Team Lead

Academy Sports + Outdoors; Burlington (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht Team Leads, die leidenschaftlich daran arbeiten, die Kundenzufriedenheit zu steigern und die Betriebsabläufe zu optimieren. In dieser Rolle führen Sie Ihr Team, um Verkaufsziele zu erreichen und die Effizienz zu steigern. Sie bringen Ihre Fähigkeiten im Kundenservice, Problemlösung und in der Kommunikation ein, um ein positives Arbeitsumfeld zu schaffen. Wenn Sie eine Leidenschaft für Sport und Freizeit haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die ideale Gelegenheit für Sie.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Unterstützung von Menschen und Prozessen zur Steigerung der Betriebseffizienz.

Responsibilities

• Leitung der Teammitglieder zur Erreichung von Verkaufszielen.
• Überwachung von Projekten und Initiativen zur Verbesserung der Kundenzufriedenheit.

Skills

Kundenservice

Problemlösung

Kommunikationsfähigkeiten

Berichterstellung

Bestandssoftware

Microsoft Office

Education

High School Diploma oder GED

Tools

Bestandssoftware

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Minimum Requirements:

• High school diploma or GED preferred.
• At least two years of relevant work experience.
• Support of people and processes to drive operational excellence and sales targets.
• Ability to meet federal and state requirements for firearms transactions, where applicable.
• Must qualify to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service, problem-solving, and communication skills.
• Ability to read, interpret, and follow safety and operational documents.
• Proficiency in preparing reports and correspondence.
• Understanding of inventory software, order processing systems, and Microsoft Office.

Responsibilities:

Please refer to the detailed job description for more information.

Other Requirements (excluding Lead Cashier):

• Meet firearm transaction requirements and FOID card qualifications where applicable.
• Complete Firearms Sales Certification Training, if required.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adherence to work hours, policies, procedures, and professional conduct.
• Ability to stand, walk, reach, handle, and lift up to 20 pounds constantly; 21-40 pounds frequently; 41-60 pounds occasionally.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.