Store Captain: Lead with Energy & Guest Focus

Rally House; Richmond (TX); On-site; USD 20,319 - 24,108; Part time

Job summary

Rally House in Richmond, TX is seeking a part-time Team Captain to lead store operations and deliver exceptional guest experiences. You will guide floor activity, coach teammates, and ensure high-energy, service-driven store execution across merchandising, service, and operations.

You bring 1–2 years of retail experience, strong communication, and a passion for sports. Availability 10–20 hours weekly, including days, nights, weekends, and holidays, is required.

Qualifications

• Ability to prioritize, delegate, and execute in a fast-paced environment.
• Clear and confident communication including coaching and feedback.
• Enthusiastic attitude with a passion for sports and retail.
• Understanding of retail operations, service standards, and visual merchandising.

Responsibilities

• Support onboarding and training of new team members.
• Maintain high-energy store culture and model service standards.
• Provide in-the-moment coaching and feedback.
• Prioritize and delegate tasks to ensure execution.
• Lead floor service coverage and handle escalations.
• Drive sales during shifts through guest focus and urgency.

Skills

Communication skills

Team leadership

Retail operations

Job description

Rally House in Richmond, TX is seeking a part-time Team Captain to lead store operations and deliver exceptional guest experiences. You will guide floor activity, coach teammates, and ensure high-energy, service-driven store execution across merchandising, service, and operations.

You bring 1–2 years of retail experience, strong communication, and a passion for sports. Availability 10–20 hours weekly, including days, nights, weekends, and holidays, is required.