Store Talent & Operations Manager

Town Pump Company; Missoula (MT); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible Spending Accounts

Paid time off

Education reimbursement

Job summary

Town Pump is seeking a motivated Store Personnel Manager in Missoula, MT. You will supervise staff, assist the store manager in planning and organizing personnel activities, and model professionalism in customer service and store operations.

Responsibilities include recruiting, interviewing, onboarding, coordinating training, maintaining records, and ensuring compliance with company policies. A valid driver's license is required and benefits include health and retirement plans.

Qualifications

• Experience in hiring, training, and onboarding of staff.
• Ability to maintain company policies and procedures.
• Strong interpersonal and leadership skills.
• Proven ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Make supervisory decisions consistent with Town Pump standards, policies, and procedures.
• Assist the manager in planning, leadership, organizing, and follow-ups in personnel.
• Set an exemplary example for coworkers in terms of professionalism, attitude, and teamwork in customer service and Convenience Store Operations.
• Recruit candidates using marketing materials and attend off-site functions such as job fairs.
• Utilize applicant tracking system for recruiting, monitoring job requisitions, accessing talent pipeline, reviewing/screening applications, and conducting background checks (criminal history waivers).
• Conduct interviews, conduct reference checks, and assist in orientation, and initial training of new employees.
• Retain knowledge of company history and benefits.
• Complete mandatory reading of the “Hire Tough-Manage Easy” book, review the “HTME” guide and “Tool Kit.”
• Assist in the continued development of all employees to include timely LMS assignment completion. Utilize employee recognition tools, assist in staff scheduling, maintain employee performance reports, and enforce all company policies and procedures.
• Maintain documentation to assist store manager with retraining, disciplining, and/or recommendation of termination for problem employees.
• Maintain a valid Driver’s License and acceptable driving record.

Skills

Supervisory decisions

Recruiting

Interviewing

Staff scheduling

Customer service

Teamwork

Job description

Town Pump is seeking a motivated Store Personnel Manager in Missoula, MT. You will supervise staff, assist the store manager in planning and organizing personnel activities, and model professionalism in customer service and store operations.

Responsibilities include recruiting, interviewing, onboarding, coordinating training, maintaining records, and ensuring compliance with company policies. A valid driver's license is required and benefits include health and retirement plans.