Store Support Lead Elevate Customer Experience

Five Below; Edgebrook (NJ); On-site; USD 19,000 - 26,000; Part time

Job summary

Five Below in Edgebrook, NJ is seeking a store leadership role to oversee daily operations and deliver a WOW guest experience. You will supervise associates, assist with receiving, and act as Manager on Duty to ensure smooth daily store performance.

Requirements include at least 1 year of management experience, strong verbal and written communication, multi-tasking ability, and a customer-first mindset. Flexible schedule with weekends; starting pay at $16.92 per hour.

Qualifications

• High School Graduate or equivalent
• College experience preferred
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Responsibilities

• Wows customers through personal contact and ensures fast, friendly checkout experience.
• Trains crew on the BETS customer service experience and monitors performance.
• Oversees daily activities of store associates and ensures high quality service.
• Assists with receiving, unpacking, and organizing new stock for quick floor placement.
• Acts as Manager on Duty and takes responsibility for store operations and staff.
• Manages opening/closing duties, cash handling, alarms, and daily operations.
• Supports onboarding and ongoing training of associates and product knowledge."
• Drives store sales and helps optimize merchandising, staff performance, and customer service.
• Partners with store leadership on merchandising procedures and recovery.
• Performs store maintenance and housekeeping as needed.

Skills

Verbal communication

Written communication

Multi-tasking

Creative thinking

Customer service

Leadership

Management experience

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below in Edgebrook, NJ is seeking a store leadership role to oversee daily operations and deliver a WOW guest experience. You will supervise associates, assist with receiving, and act as Manager on Duty to ensure smooth daily store performance.

Requirements include at least 1 year of management experience, strong verbal and written communication, multi-tasking ability, and a customer-first mindset. Flexible schedule with weekends; starting pay at $16.92 per hour.