Store Support

The Home Depot; Snohomish (WA); On-site; USD 24,796,800 - 27,552,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

401(k) with company match

Tuition reimbursement

Profit-sharing bonuses

Job summary

A leading home improvement retailer is seeking associates for Store Support positions in Snohomish, Washington. Responsibilities include assisting customers with orders, handling cash management, and ensuring high customer satisfaction. The role requires strong time-management and integrity, with varying positions available such as Associate Coordinator and Lot Associate. The company offers a comprehensive benefits package that includes paid vacation, sick leave, and various health benefits based on employment status.

Qualifications

• Must work cooperatively with other Associates and vendors.
• Ability to remain focused on store-specific business objectives.
• Must have proven time-management skills.

Responsibilities

• Assist customers in fulfilling orders and navigating the store.
• Handle cash management and ensure compliance with programs.
• Play a critical role in customer satisfaction.

Skills

Detail-oriented

Time-management skills

Integrity

Job description

Job Description

Associates in Store Support positions are responsible for a variety of non‑sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little or some supervision, be detail‑oriented, and have proven time‑management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store‑specific business objectives while supporting key operational responsibilities.

76240BR

Specific Positions May Include

• Associate Coordinator: $20.00
• Export Associate: $20.00
• Janitor: $18.00
• Lot Associate: $18.00
• Office Associate: $19.00
• Order Fulfillment Associate: $19.00
• Pro Fulfillment Associate: $19.00
• Pro Lot Loader: $18.00

Benefits

The Home Depot offers various benefits as part of a total compensation package including paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401(k) with company match, ESPP, profit‑sharing bonuses, and other benefits (benefits vary based on the associate's salaried/hourly status and full‑time/part‑time status). Click here for more information.

Paid vacation: Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits.

Sick time (Washington State, Spokane, and Tacoma): Salary and temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time every 40 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time every 40 hours worked or 2 hours per month, whichever is greater.

Sick time (Seattle): Salary and temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time every 30 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time every 30 hours worked or 2 hours per month, whichever is greater.

Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual's job‑related knowledge, skills, experience, and availability.