Store Support

The Home Depot; Midlothian (IL); Presencial; USD 21.000 - 23.000; Jornada completa

Descripción de la vacante

The Home Depot in Midlothian, VA is seeking a Store Support associate to assist customers, help with order status, and support the store with administrative tasks. This role involves non-sales functions such as order fulfillment, lot assistance, and coordinating with vendors and associates to ensure a seamless customer experience.

Key responsibilities include handling customer questions about orders, performing basic cash management, and supporting daily store operations with accuracy and

Formación

• Experience in customer service or retail operations.
• Familiar with basic cash handling procedures.
• Ability to assist customers with order status and store inquiries.

Responsabilidades

• Assist customers with order status and product inquiries.
• Support store operations including order fulfillment and rack maintenance.
• Handle cash transactions and basic store paperwork as needed.

Conocimientos

Customer service

Order fulfillment

Cash handling

Administrative support

Descripción del empleo

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

MIDLOTHIAN

State

VA

Job Type

Store Support

Pay Range

$15.00 - $17.00