Store Support

The Home Depot; Grove City (OH); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

The Home Depot in Grove City, OH is seeking Associates for Store Support to perform non-sales functions and ensure an outstanding customer order fulfillment experience. You may assist customers in the lot, provide administrative services, and collaborate with other associates, carriers, and vendors to support store objectives.

These roles emphasize integrity, time management, and teamwork under supervision, contributing to smooth operations while maintaining high customer satisfaction.

Aufgaben

• Assist customers with order status and service questions.
• Support order fulfillment and store operations.
• Provide administrative services and respond to operational concerns.

Jobbeschreibung

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.