Store Support

The Home Depot; Glendale (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot in California, Glendale is looking for Associates in Store Support who will take on various non-sales responsibilities. The role requires assistance in customer order fulfillment, managing cash, and providing administrative services. Positions include Office Associate, Lot Associate, and Customer Service Representative.

Ideal candidates will demonstrate exemplary time management skills, work effectively with other associates, and maintain high integrity while focusing on customer satisfaction. This position plays a critical role in operational success.

Qualifications

• Proven time management skills are essential.
• Must demonstrate a high level of integrity.
• Ability to work cooperatively with others.

Responsibilities

• Ensure outstanding customer order fulfillment.
• Assist customers in the lot and provide administrative services.
• Manage cash and program compliance.

Skills

Detail-oriented

Time management

Customer service

Cooperation with team

Job description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.